I view these as two separate issues that are too easily conflated.
With regard to the transparency question, I would rate it a 4. The public meetings can be viewed in person, on-line and from recordings. The public is invited to comment on any subject at the start of these meetings as well as comment and ask questions during public forums. That goes a long way toward transparency.
However, none of us would like our job performance review or conversations with our attorney broadcast to the public, In the same vein, we need to accept that there will always be the need for the Alderman to privately discuss and decide certain personnel and legal issues. With this being said, the Board has proactively published much of the content of these meetings as is appropriate to the situation.
For the communication part of the question, I would rate this a 3. Our Branson Communications department publishes a nice monthly newsletter that highlights the activities of many of the City’s departments. You can receive this newsletter via email or by downloading individual editions from the Branson website. But the Board itself should focus on better communications of its issues and activities. Simply put, we need to expand the Board’s communications to business and citizens.